Small Water Systems

Course Overview

This two-day course introduces students to the fundamentals of small water systems operations and maintenance, and what operators need to know to ensure that their systems complies with legislation and protect public health.

You should take this course if you:

• Operate and maintain water systems that serve a population of less than 500.
• Are preparing to write the EOCP certification exam for small water systems.

Learning Objectives

After completing the Small Water Systems course, you will be able to:

• Understand the factors that impact water quality, the legislation that governs water quality and supply, and how to monitor and report on your water system to protect public health.
• Understand common water treatment methods, including filtration, and the safe use of chlorine, ozone and UV for disinfection.
• Understand how water distribution systems function, including the materials and equipment, repair and maintenance procedures, and safety.

Certification Information

• Certifications and exams are administered by the Environmental Operators Certification Program (EOCP) – please contact them for more information or to register for an exam.

CEUs

This course provides:

• 1.2 core CEUs for small water systems and water treatment (SWS & WT) EOCP certifications.
• Related CEUs for small wastewater systems, wastewater collection, wastewater treatment and water distribution (SWWS, WWC, WWT & WD) EOCP certifications.

Project Planning Breakthroughs

Regardless of the diversity among people, locations, departments, or disciplines involved, this program provides a streamlined overview of the basics, while focusing on a vastly improved methodology to meet the rigorous challenges of developing a project execution plan.

This course goes beyond the standards in the Guide to the Project Management Body of Knowledge (PMBOK® Guide ), the recognized learning designation in this field and has 21 PDUs (Professional Development Units) recognized by the Project Management Institute.  Priority Management is registered with the Project Management Institute as a Global Registered Education Provider (R.E.P.) and registered with EOCP to provide CEUs for this course.

This course will help you:

• Develop a complete and comprehensive Objective Statement; the foundation of a successful project
• Create a detailed Execution Plan using a unique process called Objective Driven Logic, applied to a Time-Scaled Dependency Chart
• Apply a simple, yet powerful method to resolve complex resource constraints
• Calculate a detailed Budget and Cash Requirement Projection
• Integrate contingency planning through “Scenario Estimating”
• Determine where and when to best apply project management software
• Bring final closure to the project through the application of a 3-level review process

The complete course overview can be accessed through the following link:

http://www.prioritymanagement.com/_/pdf/project_planning_breakthroughs.pdf

The cost for this three-day workshop is $1,495. per person.  We offer a 10% discount for three or more registrants from one organization.  Materials are included (learning and reference guide, textbook, project planning kit, and workshop completion certificate).

Registration can be made by contacting Laura Ryane by email or telephone.  The registration cut off date is September 20, 2018.

Laura Ryane:  lryane@prioritymanagement.com    (604) 406-0077

Our website is www.prioritymanagement.com/pcg

Small Wastewater Systems

Course Overview

This two-day course introduces students to the fundamentals of small wastewater system operations and what is needed to comply with legislation to protect public health, safety and the environment.

You should take this course if you:

• Operate and maintain wastewater systems that serve a population of less than 500.
• Are preparing to write the EOCP certification exam for small wastewater systems.

Learning Objectives

After completing the Small Wastewater Systems course, you will be able to:

• Understand the regulations that govern wastewater collection, treatment and discharge, and how to monitor system performance to protect public health and the environment.
• Understand the characteristics of wastewater, and how this impacts collection and treatment systems.
• Understand how wastewater collection systems are designed, built, operated, maintained, and repaired. You will be familiar with the equipment, materials, methods, and safety considerations.
• Understand wastewater treatment methods, including the design, operation and maintenance of septic systems, and mechanical systems including preliminary, primary and secondary treatment.
• Understand and apply safe workplace practices, including confined space entry, Workplace Hazardous Materials Information System, lock out / tag out procedures.

Certification Information

• Certifications and exams are administered by the Environmental Operators Certification Program (EOCP) – please contact them for more information or to register for an exam.

CEUs

This course provides:

• 1.2 core CEUs for small wastewater systems, wastewater collection and wastewater treatment (SWWS, WWC & WWT) EOCP certifications.
• Related CEUs for small water systems, water distribution and water treatment (SWS, WD & WT) EOCP certifications.

Description:

The Small Water Systems course provides a working knowledge of water distribution and water treatment practices, focusing on the basic aspects of system construction, operations, and maintenance. This 2 day course will be of value to all operators of water distribution and/or water treatment systems, particularly those that serve a population of less than 500. Upon completion of the course, students will have satisfied the training requirements which, combined with appropriate experience, will make them eligible to write the Small Water Systems exam for the Environmental Operators Certification Program.

This course will be followed by an EOCP examination session at the end of the second day of the course.

** Note: Environmental Operator Certification Program Certification Exams require separate application online and are to be completed through the EOCP Customer Relationship Management System at https://crm.eocp.ca/  and to be submitted no later than 16 business days prior to the posted date of the scheduled exam.

Description:

This 5-day program covers aspects of cross connection controls and backflow preventer assembly testing as published in the AWWA Canadian Cross Connection Control 2007 Manual published by the Western Canada Section American Water Works Association (WCS AWWA) and is followed by the BCWWA Backflow Assembly Testers Certification. Agenda items include:

Introduction to Cross Connection Control

• Causes of backflow
• Health aspects
• Backflow incidents review
• Legal aspects
• Hazard classifications and types of hazards
• Methods of backflow control (types of backflow preventers)
• General installation requirements
• Cross connection control program basics
• Troubleshooting and repair of backflow preventers
• Theoretical and practical testing procedures for:
  • Reduced Pressure Principle Backflow Preventer
  • Double Check Valve Assembly
  • Pressure Vacuum Breaker
  • Spill Resistant Pressure Vacuum Breaker

• Final Exam upon successful completion provides BCWWA Backflow Assembly Tester Certificate:

• 100 multiple choice questions (requires 75 % to pass)
• Practical demonstration of ability to test valves as listed above

**NOTE: Registration for the exam is separate, please go to www.bcwwa.org to register for the exam (2 weeks prior to program)**

** Note: Upon request the course manual can be shipped in advance upon receipt of full payment. **

Chlorine Handling

Course Overview

This five-day course provides operators with the fundamental knowledge to be able to safely use and handle chlorine gas and hypochlorite solutions.

You should take this course if you:

• Operate or maintain a facility that uses chlorine gas or hypochlorite solutions for disinfection purposes.
• Want to earn CEU credits that can be applied to water or wastewater systems continuing education requirements.

You will be asked to complete a knowledge assessment when you register to give the course facilitator an understanding of your acquired knowledge to date.

Learning Objectives

Upon completing the Chlorine Handling course, you will be able to:

• Understand the factors that can impact water quality, and the different methods that are used for disinfecting water, and their advantages and limitations, including filtration, aeration, UV disinfection, pH adjustment, and oxidants such as chlorine, chloramines and ozone.
• Safely apply chlorination and hypochlorination methods in your facility, including controlling for gases and residual by-products.
• Understand how to safely install, use, troubleshoot, and maintain equipment for chlorination and hypochlorination.
• Calculate chlorine and hypochlorination dosages based on water distribution system demands and hydraulics.
• Understand chlorine system design principles, including engineering controls, ventilation, alarm systems, and detection instruments.
• Understand and apply chlorine safety practices, and prepare for emergency response.

CEUs

This course provides:

• 2.4 core CEUs for small wastwater systems, small water systems, wastewater collection, wastewater treatment, water distribution, and water treatment (SWWS, SWS, WWC, WWT, WD & WT) EOCP certifications.

Management Skills Certificate Program: Managing People

Course Overview

This five-day course focusing on “people management” skills required in the water and wastewater industry.

You should take this course if you:

• Were recently promoted to a supervisory or management role, or are interested in advancing to a supervisory or management role in the future.
• Are interested in brushing up your management skills and taking them to the next level.
• Want to earn CEU credits that can be applied to water or wastewater systems continuing education requirements.

Learning Objectives

Upon completing the Management Skills Certificate Program Module 1: Managing People course, you will be able to:

• Understand alternative problem solving strategies, including a 4-step framework to solve problems, and how to apply these appropriately in a supervisory or management role.
• Apply tools and techniques such as Six Thinking Hats, PMI, venn diagrams, matrices, fishbone analysis, mind mapping, and appreciative inquiry to decision making.
• Assess your leadership style, learn about alternative leadership approaches, and understand and apply essential management skills including time management, conflict resolution, coaching, and the role of leaders.
• Conduct effective meetings, including understanding how to set the agenda, manage conflict, build agreement, and bring the group to a decision.
• Understand how to effectively manage communications to peers, direct reports and senior managers.
• Manage unexpected events and incidents.
• Understand business systems such as asset management, information management and privacy protection.
• Understand Employment Standards Act concepts, collective agreements and how to manage in a unionized work environment.
• Effectively supervise staff, and complete performance evaluations.

CEUs

This course provides:

• 3.0 related CEUs for small wastewater systems, small water systems, wastewater collection, wastewater treatment, water distribution and water treatment (SWWS, SWS, WWC, WWT, WD & WT) EOCP certifications.

Source Water Protection

Course Overview

This one-day course provides the foundation needed to develop a source water protection plan for your water supply system.

You should take this course if you:

• Are a small water system owner (including trustees and councilors), operator, water user, or community member interested in protecting the sources of your water supply system.
• Want to earn CEU credits that can be applied to water or wastewater systems continuing education requirements.

The course is also applicable to larger water supply system owners, operators and users.

You will be asked to complete a knowledge assessment when you register to give the course facilitator an understanding of your acquired knowledge to date.

Learning Objectives

After completing the Source Water Protection course, you will be able to:

• Create a source water protection plan, including understanding how to create a community planning team, build community support, delineate the source protection area, evaluate assessment tools, and develop and implement an action plan, including emergency response planning.
• Understand how to use the various assessment tools, including the Source to Tap screening tools, Water Assessment Guide, and Well Protection Toolkit.
• Identify and assess potential contaminants and risks that can affect source water quality, including pathogens (bacteria, viruses and protozoa), nitrates, volatile organic chemicals (VOCs), inorganic chemicals, and endocrine disruptors.

CEUs

This course provides:

• 0.6 core CEUs for small water systems, water distribution and water treatment (SWS, WD & WT) EOCP certifications.
• Related CEUs for small wastewater systems, wastewater collection and wastewater treatment (SWWS, WWC & WWT) EOCP certifications.

Description:

This 4.5 day course provides the fundamentals for operating and maintaining collection systems efficiently and effectively. Also included are the basics of chemistry, biology, hydraulics and math for waste water collections operators. This also serves as a prep course for the EOCP certification exam for waste water collections level I and II. Topics Include:

1) Wastewater Collection Systems – Learn the different wastewater collection systems and characteristics

2) Lift Stations – Understanding what lift stations are and their roll in wastewater collection

3) Hydraulics & Mathematics concepts for Wastewater Collections – Grasp the mathematical & hydraulic concepts that pertain to wastewater

4) Operation and Maintenance of Equipment – Understanding the basics and importance of pumps, electricity and cleaning

5) Basic Biology and Chemistry for Wastewater Collections – Learn the basic biology and chemistry that is used in wastewater collection

6) Inspecting and Testing Collection Systems – To gain the knowledge about the different procedures for inspecting and testing collection systems

** Note: Environmental Operator Certification Program Certification Exams require separate application online and are to be completed through the EOCP Customer Relationship Management System at https://crm.eocp.ca/  and to be submitted no later than 16 business days prior to the posted date of the scheduled exam.