Description:

This 5-day program covers aspects of cross connection controls and backflow preventer assembly testing as published in the AWWA Canadian Cross Connection Control 2007 Manual published by the Western Canada Section American Water Works Association (WCS AWWA) and is followed by the BCWWA Backflow Assembly Testers Certification. Agenda items include:

Introduction to Cross Connection Control

• Causes of backflow
• Health aspects
• Backflow incidents review
• Legal aspects
• Hazard classifications and types of hazards
• Methods of backflow control (types of backflow preventers)
• General installation requirements
• Cross connection control program basics
• Troubleshooting and repair of backflow preventers
• Theoretical and practical testing procedures for:
  • Reduced Pressure Principle Backflow Preventer
  • Double Check Valve Assembly
  • Pressure Vacuum Breaker
  • Spill Resistant Pressure Vacuum Breaker

• Final Exam upon successful completion provides BCWWA Backflow Assembly Tester Certificate:

• 100 multiple choice questions (requires 75 % to pass)
• Practical demonstration of ability to test valves as listed above

**NOTE: Registration for the exam is separate, please go to www.bcwwa.org to register for the exam (2 weeks prior to program)**

** Note: Upon request the course manual can be shipped in advance upon receipt of full payment. **

Chlorine Handling

Course Overview

This five-day course provides operators with the fundamental knowledge to be able to safely use and handle chlorine gas and hypochlorite solutions.

You should take this course if you:

• Operate or maintain a facility that uses chlorine gas or hypochlorite solutions for disinfection purposes.
• Want to earn CEU credits that can be applied to water or wastewater systems continuing education requirements.

You will be asked to complete a knowledge assessment when you register to give the course facilitator an understanding of your acquired knowledge to date.

Learning Objectives

Upon completing the Chlorine Handling course, you will be able to:

• Understand the factors that can impact water quality, and the different methods that are used for disinfecting water, and their advantages and limitations, including filtration, aeration, UV disinfection, pH adjustment, and oxidants such as chlorine, chloramines and ozone.
• Safely apply chlorination and hypochlorination methods in your facility, including controlling for gases and residual by-products.
• Understand how to safely install, use, troubleshoot, and maintain equipment for chlorination and hypochlorination.
• Calculate chlorine and hypochlorination dosages based on water distribution system demands and hydraulics.
• Understand chlorine system design principles, including engineering controls, ventilation, alarm systems, and detection instruments.
• Understand and apply chlorine safety practices, and prepare for emergency response.

CEUs

This course provides:

• 2.4 core CEUs for small wastwater systems, small water systems, wastewater collection, wastewater treatment, water distribution, and water treatment (SWWS, SWS, WWC, WWT, WD & WT) EOCP certifications.

Management Skills Certificate Program: Managing People

Course Overview

This five-day course focusing on “people management” skills required in the water and wastewater industry.

You should take this course if you:

• Were recently promoted to a supervisory or management role, or are interested in advancing to a supervisory or management role in the future.
• Are interested in brushing up your management skills and taking them to the next level.
• Want to earn CEU credits that can be applied to water or wastewater systems continuing education requirements.

Learning Objectives

Upon completing the Management Skills Certificate Program Module 1: Managing People course, you will be able to:

• Understand alternative problem solving strategies, including a 4-step framework to solve problems, and how to apply these appropriately in a supervisory or management role.
• Apply tools and techniques such as Six Thinking Hats, PMI, venn diagrams, matrices, fishbone analysis, mind mapping, and appreciative inquiry to decision making.
• Assess your leadership style, learn about alternative leadership approaches, and understand and apply essential management skills including time management, conflict resolution, coaching, and the role of leaders.
• Conduct effective meetings, including understanding how to set the agenda, manage conflict, build agreement, and bring the group to a decision.
• Understand how to effectively manage communications to peers, direct reports and senior managers.
• Manage unexpected events and incidents.
• Understand business systems such as asset management, information management and privacy protection.
• Understand Employment Standards Act concepts, collective agreements and how to manage in a unionized work environment.
• Effectively supervise staff, and complete performance evaluations.

CEUs

This course provides:

• 3.0 related CEUs for small wastewater systems, small water systems, wastewater collection, wastewater treatment, water distribution and water treatment (SWWS, SWS, WWC, WWT, WD & WT) EOCP certifications.

Source Water Protection

Course Overview

This one-day course provides the foundation needed to develop a source water protection plan for your water supply system.

You should take this course if you:

• Are a small water system owner (including trustees and councilors), operator, water user, or community member interested in protecting the sources of your water supply system.
• Want to earn CEU credits that can be applied to water or wastewater systems continuing education requirements.

The course is also applicable to larger water supply system owners, operators and users.

You will be asked to complete a knowledge assessment when you register to give the course facilitator an understanding of your acquired knowledge to date.

Learning Objectives

After completing the Source Water Protection course, you will be able to:

• Create a source water protection plan, including understanding how to create a community planning team, build community support, delineate the source protection area, evaluate assessment tools, and develop and implement an action plan, including emergency response planning.
• Understand how to use the various assessment tools, including the Source to Tap screening tools, Water Assessment Guide, and Well Protection Toolkit.
• Identify and assess potential contaminants and risks that can affect source water quality, including pathogens (bacteria, viruses and protozoa), nitrates, volatile organic chemicals (VOCs), inorganic chemicals, and endocrine disruptors.

CEUs

This course provides:

• 0.6 core CEUs for small water systems, water distribution and water treatment (SWS, WD & WT) EOCP certifications.
• Related CEUs for small wastewater systems, wastewater collection and wastewater treatment (SWWS, WWC & WWT) EOCP certifications.

Description:

This 4.5 day course provides the fundamentals for operating and maintaining collection systems efficiently and effectively. Also included are the basics of chemistry, biology, hydraulics and math for waste water collections operators. This also serves as a prep course for the EOCP certification exam for waste water collections level I and II. Topics Include:

1) Wastewater Collection Systems – Learn the different wastewater collection systems and characteristics

2) Lift Stations – Understanding what lift stations are and their roll in wastewater collection

3) Hydraulics & Mathematics concepts for Wastewater Collections – Grasp the mathematical & hydraulic concepts that pertain to wastewater

4) Operation and Maintenance of Equipment – Understanding the basics and importance of pumps, electricity and cleaning

5) Basic Biology and Chemistry for Wastewater Collections – Learn the basic biology and chemistry that is used in wastewater collection

6) Inspecting and Testing Collection Systems – To gain the knowledge about the different procedures for inspecting and testing collection systems

** Note: Environmental Operator Certification Program Certification Exams require separate application online and are to be completed through the EOCP Customer Relationship Management System at https://crm.eocp.ca/  and to be submitted no later than 16 business days prior to the posted date of the scheduled exam.

Water Distribution 1

Course Overview

This course provides an introduction to water distribution practices and focuses on the practical aspects of construction, operation and maintenance of water distribution.

You should take this course if you are:

• Wanting to understand more, or entering into a role where you will be dealing with water distribution.
• In a role that requires an understanding of how water distribution systems work, or maintaining a facility classified as a water distribution (WD1) facility.
• An operator who wishes to prepare for level 1 EOCP certification, or that wants to earn CEU credits that can be applied to water or wastewater systems continuing education requirements.

Learning Objectives

Upon completing Water Distribution 1, you will be able to:

• Understand and apply water distribution system information/components including federal, provincial and local regulations, water quality, water sources, water storage, valves, hydrants and meters, plan reading, water main construction, and cross connection control.
• Monitor, evaluate and adjust disinfection in water distribution systems including disinfection through chlorination, hypochlorination, ultraviolet radiation, ozone, chlorine dioxide, etc., sampling requirements and other monitoring.
• Understand the functions of a variety of equipment including hydrants, meters, pipes, service connections, taps, valves, pumps, and water mains.
• Understand the maintenance of water mains including types of maintenance and pumps and controls.
• Understand how to perform certain security, safety and administrative procedures including understanding work site safety, setting up a safety program, electrical safety, chemical safety, confined space entry and safety in excavation, shoring and trenching, etc.

Certification Information

Certifications and exams are administered by the Environmental Operators Certification Program (EOCP) – please contact them for more information or to register for an exam.

CEUs

This course provides:

• 2.4 core CEUs for small water systems and water distribution (SWS & WD) EOCP certifications.
• Related CEUs for small wastewater systems, wastewater collection, wastewater treatment and water treatment (SWWS, WWC, WWT & WT) EOCP certifications.

Water Quality & Sampling for Water & Wastewater

Course Overview

This course provides a working knowledge of sampling for both potable water and wastewater systems.

You should take this course if you are:

• An operator in a water treatment or water distribution system, an operator in a wastewater treatment facility, or responsible for water or effluent quality.
• Interested in moving into a laboratory testing role.
• Preparing for a certification exam or want to earn CEU credits that can be applied to water or wastewater systems continuing education requirements.

Learning Objectives

After completing the Water Quality and Sampling for Water & Wastewater course, you will be able to:

• Understand how sampling is used to monitor for compliance with regulations for drinking water and wastewater effluent.
• Understand common sampling methods and procedures including grab samples, composite samples, and automatic sampler tools, and how to determine which procedure is appropriate based on the circumstance, including routine bacteriological sampling, full chemical analysis, sampling for THMs, influent sampling, primary clarifier sampling, mixed liquor sampling, and monitoring well sampling.
• Calculate the area, volume and time required to flush tanks and pipes.
• Understand the equipment and materials used for sampling, and the potential safety risks.
• Apply the concepts that guide a sampling plan, including chain of custody, and documentation.
• Apply quality management methods for quality assurance and quality control (QA/QC).

CEUs

This course provides:

• 1.2 core CEUs for small wastewater systems, small water systems, wastewater collection, wastewater treatment, water distribution and water treatment (SWWS, SWS, WWC, WWT, WD & WT) EOCP certifications.